Systems Change
Though our coaching, 360 Feedback, and training services may meet some of your organization's needs, you may have broader systemic issues that need to be addressed. Systemic issues, including cultural norms or outdated practices and procedures, can have a profound impact on the ability of individuals or teams to perform at their best.

Identifying and Gathering Information on Change Issues
At LaMountain & Associates, we can help you obtain information for organizational change and improvement by conducting one-on-one interviews or by administering a web-based Organizational Climate Survey, Customer Satisfaction Survey, or other type of survey that is specifically designed to address your questions and concerns. If you want to administer your own survey, we will work with you on survey questions and design, as well as how to set up and administer web-based 20/20 Insight Gold software at your agency.

Helping Organizations with Systems Change
LaMountain & Associates has helped dozens of organizations with systems change. Through our consulting services, organizations have successfully resolved leadership, staff development, and broad-based systemic issues. For example, organizations have overhauled the way that a certain group of employees gets selected. They have also overhauled Performance Management processes so that they actually encourage and reward peak performance. With assistance from LaMountain & Associates, organizations have also created or re-designed system-wide processes and procedures that directly impact the organizational talent pipeline. We are prepared to help you distinguish between individual or team development issues and those that require a systemic or cultural shift.

Reinforcing Systems Change
Even when coaching and training are outstanding and the organizational culture appears to support new learning, whatever gets learned needs to be reinforced and ingrained by managers and others. That prospect alone amounts to a huge culture change for most organizations! Talk with us about how our Train-to-Ingrain approach can help maximize the return on your coaching and training investments and how it can help facilitate systems change.

Systems Change Capabilities
LaMountain & Associates is not primarily a Change Management firm. However, we do specialize in certain areas of systems change. For more information on how we may be able to help your firm, please click here to learn more about these topics:
   • Building Teams to Embrace Change
   • Facilitating Change, Including Downsizing and Re-organizing
   • Increasing Organizational Performance
   • Auditing, Revising, and Creating New Processes for Managing Performance
   • Helping Organizations Identify Values, Norms, and Competencies
   • Changing How You Select Employees and Managers